Tech Delivery Manager

About the role

Welcome to a unique opportunity to partner with binbash, an AWS Advanced Tier Services Partner.

We specialize in DevOps & AWS Cloud Consulting for Startups, offering a range of services including AWS Cloud Architectures, Infrastructure as Code, Container Orchestration, CI/CD, Data / MLOps and GenAI implementations in the Cloud.

You'll be also part of binbash Leverage™ (Binbash | binbash Leverage for AWS ) development, the leading, easy to deploy, reusable and most automated solution for defining, provisioning and managing a secure and scalable multi-account AWS infrastructure environment. Its design is fully based on the AWS Well-Architected Framework.

Requirements / Technical Skills

• Previous experience in a project delivery or management role
• Strong IaC experience with Terraform in AWS
• Docker Container Orchestration with Kubernetes (K8s)
• CI/CD (CircleCI, Github Actions, GitlabCI, ArgoCD, or similar)
• Excellent verbal and written interpersonal communication skills (English)
• Enthusiasm for working in a startup agile environment and the ability to be cross-functional
• Technical background in DevOps Practices and AWS Cloud Native Architectures
• Experience in the management of full-cycle of software projects
• Strong sense of accountability and leadership regarding decision-making and working closely with developers, DevOps engineers, and client managers (Director / Head / VP of Engineering)
• Ability to foresee challenges and seek to head off obstacles proactively
• Ability to understand business requirements and translate them into technical requirements

Key Responsibilities

• Manage a team of Cloud Architects and Engineers, acting as an Engagement Manager during delivery, passionate about working with our customers, partners and stakeholders to drive the business forward.
• 1ry Customer contact point with binbash Services Delivery Squad responsible for planning (SOWs and roadmap), prioritization of tasks, expedite requests, tasks estimation, etc.
• Kickoff new client engagements and follow-up to meet planned milestones and deliverables
• Participate in follow-up meetings, sprint planning and retrospectives
• Construct and plan joint backlogs
• Manage our DevOps and Cloud Solutions team along the Squad Tech Lead and:
• Oversees tasks priorities and works along the Tech Lead to enable Cloud Solutions Engineers to reach resolution in time under the planed DoDs.
• Passion for delivering zero defect code and for ensuring our deliverables meet or exceed expectations
• Prioritize issues resolution in client production environments
• Guide the team to automate, streamline, and optimize cost on client operations and processes
• Enable customer site stability and performance whenever it's under the Squad responsibility
• Validate with the Tech Lead to grant scalable and reliable infrastructure delivery to meet rapidly increasing demand if that's the case.
• Develop and improve operational excellence and best practices
• Continuously Identifies business opportunities in the client, either by expanding current services or offering new services from the wide binbash Leverage™ features and updates offering
• Interface with clients to propose technical improvements along our Tech Lead using our software engineering knowledge and principals

What we Offer

• Opportunity to work with a leading AWS Advanced Tier Services Partner.
• A collaborative and innovative work environment.
• Continuous learning and professional development opportunities.
• Leadership role with significant impact on the company's growth and success.
• Competitive compensation in USD.
• AWS certifications plan and reimbursements.
• Flexible hours with a results-driven approach.